Privacy & Terms of Service
Transparent and simplified policies for Campus Hub mobile app users, student services, and campus retail partners.
Brand & Master Policy Governance
Campus Hub (campushub.my) is an educational and student services technology brand developed and operated by QL Studio, a division of Qim Lab Enterprise (SSM: 202603007186 / 003810616-X). These policies define the specific terms of use for our mobile app and SaaS solutions, grounded in the master legal and security frameworks maintained at policies.qimlab.com.my.
Terms of Service
Outlines rules for Campus Hub Credits (in-app top-ups for self-service printing and dobby laundry) and subscription agreements for campus retailers using our Point of Sale (POS) and Parcel Management System (PMS).
Privacy Policy
Explains how we collect, store, and protect student information, camera permissions (for QR scanning), transaction logs, and merchant records in strict compliance with the Malaysian PDPA 2010.
Technologies & Architecture
Details our multi-tenant cloud architecture, secure IoT protocols communicating with campus smart printers & laundry equipment, and PCI-DSS compliant payment processing.
Frequently Asked Questions
Clear answers for students regarding wallet top-ups, failed job credit re-crediting, and for retailers regarding POS/PMS hardware compatibility, billing, and system setup.
Campus Hub App & In-App Credits
Purchase or top up credits seamlessly in the Campus Hub mobile app using authorized Malaysian payment channels (FPX Online Banking, Debit/Credit Card, DuitNow QR).
- Self-Service Printing: Scan printer QR codes to submit and release print jobs instantly.
- Dobby (Laundry): Scan washing machine and dryer QR codes to start laundry cycles.
- Protection: Automated or ticketed credit reinstatement if equipment encounters a jam or disruption.
B2B SaaS Subscriptions (POS & PMS)
Enterprise cloud tools empowering campus convenience stores, stationery shops, cafeteria vendors, and student parcel mailrooms.
- Point of Sale (POS): Cloud checkout, inventory tracking, and barcode scanning with 99.5% uptime.
- Parcel Management (PMS): Parcel logging, student notifications, and OTP/QR pickup verification.
- SaaS Plans: Predictable monthly or annual subscription plans with tenant data segregation.